Home → Magazine Archive → January 2014 (Vol. 57, No. 1) → How Do You Feel? Your Computer Knows → Abstract

How Do You Feel? Your Computer Knows

By Tom Geller

Communications of the ACM, Vol. 57 No. 1, Pages 24-26
10.1145/2555809

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Nearly a decade after its retirement, the advice-spewing "Clippy" remains one of technology's most hated characters. As part of Microsoft's Office Assistant help system, the paperclip-faced avatar proposed help based on Bayesian probability algorithms: start a word-processing document with "Dear," and it offered to help you write a letter. Express exasperation, and Clippy would gleefully continue pestering you: it could not sense your mood.

Perhaps Clippy would still be with us if it had employed affective computing, a growing field that attempts to determine a user's mood or emotion through visual, auditory, physiological, and behavioral cues—cues that comprise one's "affect." An affect-enabled Clippy might see your look of disgust and make itself scarce; conversely, it might pop up sooner when you furrow your brow in confusion.

1 Comments

Robert Schaefer

"Affective computing was inspired by a desire to show more respect for people's feelings."

Has anyone seen the movie Elysium?

Displaying 1 comment

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